Our Staff
All members of the First Class family are committed to creating a caring and friendly environment day in day out for our children. Staff are qualified and experienced in childcare, first aid trained and several members are employed as trainees or apprentices and continuously work towards gaining their childcare qualification, with our help and support. We are proud to provide endless opportunities and experiences for our staff, as a result we have excellent retention and a low staff turnover, providing consistency.
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Continuous professional development is highly important to us, staff with ambition to keep improving themselves is always encouraged. Starting with a thorough induction programme, we provide on-going short training courses.
Each child has a key person that is dedicated to settling them into nursery life and is solely responsible for their day to day needs. They will also be working with you, the parents to document and help your child progress.
Nursery Manager
Ms Lisa Verlander
BTEC in Care Services L3
Level 5 in Play work
NVQ 4 in Children's care, learning & development
Level 5 in Leadership for children' and young people services
Paediatric First Aid
Designated Safeguarding Lead
Lisa is a dedicated Nursery Manager at First Class Nursery with over 20 years experience in early years. During this time she has worked her way up to the management team. She has undertaken many training opportunities and worked with all ages. She is known for her hands-on approach, regularly engaging with both children and staff to ensure that every day is filled with creativity, fun, and meaningful learning experiences. She is very proud to lead the First Class team and pride herself on the care we offer through qualified, experienced staff and stimulating child led environments.
Nursery Business Manager
Mrs Michelle Yapp
BTEC Level 3 National Diploma in Childhood Studies
Level 3 in Play work
NVQ 4 in Children's care, learning & development
Level 2 in Awareness of Mental Health Problems
Paediatric First Aid
Designated Safeguarding Lead
Michelle has been a part of the First Class Day Nursery since 1999. She has ascended to manager through her years here and am passionate about the home from home environment and atmosphere that we have created. As a setting we have an ‘open door policy’ and this couldn’t be truer of my office door.
She enjoys being present in rooms, enabling her to have a hands-on knowledge of the practise and standards we have instilled and give me insight and opportunity to know all the children personally.
With a deep passion for childcare and a focus on quality, she is committed to supporting the team, building strong family relationships, and helping children grow into confident, curious individuals.
To close, I have one daughter and a cockapoo called Loki. We love musical theatre, socialising and eating out.